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Customers

Thank you for choosing Societe Generale Equipment Finance as your finance provider for your business assets and solutions.

Please find below some information and contact details, which you may find useful, in case you need to get in touch with us regarding your finance agreement.

Customer Services      Tel: 020 8973 2089

ENQUIRY

CONTACT EMAIL ADDRESS

NOTES

Customer Services

customer.services@sgef.co.uk

Please provide agreement number(s) to allow us to handle your query efficiently.

Agreement queries

customer.services@sgef.co.uk

Can only be discussed with named contacts. Written permission required to discuss with a third party.

Settlement figure requests

settlements@sgef.co.uk

A settlement quote will be posted to the agreement address if requested by telephone or if an email address cannot be verified.

Change of bank account

customer.services@sgef.co.uk

A new direct debit mandate(s) will be posted to the agreement address.

Change of address etc

business.services@sgef.co.uk

Please supply on company letterhead and include agreement number(s), previous address and new address.

Agreement arrears

collections@sgef.co.uk

Please provide agreement number(s) to allow us to handle your query efficiently.

Tariff of Charges

Complaints Procedure

Societe Generale Equipment Finance Limited is committed to providing a high standard of service to every customer, every time. We do recognise however, that occasionally we may not live up to your expectations or our promises.  

For full details of how to make a complaint, please 'click here'.